Tokensoft: There is some delay in showing transaction processing result on the website. If the payment has been deducted from your wallet, that means it was made successfully.

Tokensoft & Odyssey Event FAQ

1. Locked out of sale or cannot log in. Seeing error message: Error: Registration is Disabled

- If your problem is about 'Registration is disabled' on https://sale.bit.country/

Please be patient as the token sales event will run for 2 days, Tokensoft will process another lot of Round 1 & Round 2 whitelisted emails today.
Please try again.

2.Why did I fail KYC on Bit.Country when I passed others recently?

- Different event conducts different KYC, please refer to Q10 for KYC common failed issue.

3. Can I change my email?

- The whitelisted email addresses have already been given to Tokensoft, we are no longer able to add or amend that list.

4. I did not receive an email from Tokensoft. What now?

- Tokensoft will prioritise those who are whitelisted and KYC under review. They will send out email notification once you are all set. However, we strongly suggest that you keep check your eligibility on https://sale.bit.country/

5. I can't remember which wallet I used to contribute.

- I assume you have already installed the polkadot.js extension in your browser and used this to make your crowdloan contribution.

- Please go to the following URL https://polkadot.js.org/apps/?rpc=wss%3A%2F%2Fkusama.api.onfinality.io%2Fpublic-ws#/parachains/crowdloan and find Bit.Country in the list of completed crowdloans.

- If your wallet is connected then it should show 'My Contribution' in the Bit.Country line.

- You can click on 'My Contribution' to expand and show the details of your contribution. You will be able to see details of the wallet you used here.
Start your metaverse for your community.
A network for user-created metaverses and games

6. I'm whitelisted for round 2 but I qualify for round 1. What happened?

- If you are Crowdloan contributor, you got pre-whitelisted per wallet address. For example, if you contributed 1 KSM equally through 2 different wallets, each wallet address are only qualified for Round 2 for 0.5 KSM.

- If you contributed multiple times through different supported channels, you will pre-whitelisted for the first contribution.

7. Why can't I enter the sale site?

- If you recently passed KYC your email address may still be syncing to the sales site. Alternatively close tabs, refresh system and try access again.

- It may take time for your email to be registered with Tokensoft. Ensure that you are using the same email you received the invitation from because that is the email that is whitelisted. Other emails will not work.


8. KYC still under review and sale has already started. Help!

- Tokensoft has received all whitelisted email addresses, they will prioritise these for KYC. If your KYC is still pending, please know that Tokensoft will get around to you. You will still be able to participate in the sale.

9. My KYC failed is there anything the team can do?

- Unfortunately, we have no access or control over the KYC section of this event. Passing identity verification is a requirement to participate because it allows the project to stay in compliance. If you do not pass identity verification, you cannot participate, and there is nothing we can do.

10. What are common KYC issues?

- ID
- Expired ID
- ID not supported
- Image of ID not readable
- ID submitted was scanned and unable to verify - please upload photograph of ID
- Poor selfie
- Take a selfie in a well lit room
- Please ensure ID matches contact information
- Enter complete name
- Double check date of birth entry

11. When will I receive NUUM token?

- All tokens acquired through the Metaverse Odyssey Event will be locked for 30 days after TGE. After 30 days, we will distribute all the tokens you have purchased.

- TGE is expected to happen around Q2 2022, however, we don't have an exact date as it'll depend on when Polkadot auctions are live and other factors.

Tokensoft update: The issue with transaction processing results should have been fixed. You can check again on Tokensoft website.

(Screenshot in the metaverse)

Hi contributors,

Thanks for your ♥️ passion of Bit.Country & Metaverse.Network.

Day-1 updates of the Metaverse Odyssey Event,

By now, the total contribution is ~20M ($19,342,978)

- 54% of allocation has been sold.
- 78% used DOT
- 13% used USDT/C, the rest is in ETH

Friendly reminder: Round 1 End Time: December 2nd at 11:00 UTC

Thanks again for energizing the journey, the funds are safely held in treasury 1 wallets - multi-sign wallets with 5 signers.

We've also created FAQs of recent issues. You can read it here. https://support.metaverse.network/portal/en/kb/articles/tokensoft-odyssey-event-faq

Tokensoft update: More KYCed users of round 1 will be added to the sale site and will get an email from Tokensoft in next couple of hours. Please monitor your inbox for emails of Tokensoft.

See you in round 2

Round 1 End Time: December 2nd at 11:00 UTC

Round 2 Start Time: December 2nd at 15:00 UTC

*Tips, approx 23% of chance to secure an allocation in round 2.

If you are whitelisted and missing out the Round 1 due to the technical issue, we will continue to contact Tokensoft for solution .

For now, if you want to do something, please contact [email protected]

Please don't panic. We will continue to negotiate with them even after Round 1 finishes.



PS: some users tried to clear all the cache of the browser for solving the problem.

Due to very high demand for Round 2, below is warm reminder from Tokensoft:

DO NOT Change Devices (Desktop / Laptop Recommended) you will be banned.
DO NOT Open Multiple Browsers you will be banned.
DO NOT Log into Multiple accounts you will be banned.
DO NOT leave your account unattended: the estimated wait time will fluctuate and is not exact.

If you do any of the above, you will automatically be signed out.

Quick summary of Metaverse Odyssey Event.

Round 1: Closed- 28m
Round 2: Started - 8m allocation remaining.

Thanks again for energizing the journey.

Update on Metaverse Odyssey Event.

Round 1: Closed
Round 2: Sold out (Within ~1.5 hour)
Round 3: Under cautious evaluation

Thank you all to metaverse pioneers, visionaries and strong supporters.

See you in the metaverse. Thank you.

Tokensoft will open round 1 for those whitelisted but experiencing technical error. There were only 141 users had issue. stay tuned.

The builders are unstoppable.

Software Development Summary December 2021

https://bitcountry.medium.com/software-development-summary-december-2021-537dca3149cc

Metaverse Odyssey Event Announcement

In round 2 alone, the remaining allocation of 12 million USD worth of NUUM was sold out within 90 minutes.

https://bitcountry.medium.com/announcement-metaverse-odyssey-event-update-9171ab4ce467

Thanks to ParityTech team for granting us for the first milestone!

The season for builders is now

Another (best) chance to get NUUM and be an early adopter. It will be on Polkadot this time.

For the wider community, we plan to start our crowdloan campaign in early 2022.

Where you can lock your DOT for 24 months to gain a NUUM reward that is yours to keep.

The more DOT you lock, the more NUUM you will receive.

even once your DOT is returned after the 24 months period. Yes, DOT WILL BE RETURNED TO YOU.

If you missed our the round 1, 2, and Polkadot Crowdloan could be an even better opportunity for you.

Learn Polkadot Crowdloan. https://parachains.info/auctions#crowdloans

$DOT & $NUUM FAM,

Please spread & retweet this tweet below. You know what it means. Not financial advice.

I WILL LIKE EACH OF YOUR QUOTE & RETWEET. WORD!

MAKE IT 1K RETWEET. Cheers

https://twitter.com/BitDotCountry/status/1467198035750895617?s=20